Service terms
The legal pages should feel as considered as the landing page.
Premium trust comes from upfront disclosure: what the service is, what it is not, what is included, what happens with refunds, and where the boundaries are.
Draft status
This mock-up shows the visual style and content hierarchy only. The live terms need solicitor review before publication.
1. What First Thing First provides
First Thing First provides prevention-focused online-safety education and planning for parents: a Household Plan, guidance library, source-backed playbooks, conversation scripts, family agreement materials and optional current updates.
2. What First Thing First does not provide
First Thing First is not monitoring software, crisis support, legal advice, clinical advice, a safeguarding assessment or a guarantee of safety. It does not intervene in live incidents.
3. Payment and access
The Household System is a one-off purchase. Stay Current is an annual renewal layer. Prices are shown at checkout and payment is handled by Stripe.
4. Refunds
The product should keep the 14-day no-quibble refund promise prominent and simple. This is a trust signal as much as a legal term.
5. Emergency boundaries
If something urgent is happening, use the emergency signpost and official routes. First Thing First cannot advise through live incidents.